Air Arabia recrute contradictoires profilsavril 1, 2021
Air Arabia recrute contradictoires profils :
Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier abstraction in the region and is on a fonction to serve all Arab countries and beyond, constantly undergoing aggressive sentier augmentation, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco and Egypt. Over the past years, Air Arabia, through continuous market research and customer feedback, has provided a range of value added principes to millions of passengers who truc to fly with the airline’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of principes and has been lucratif ever since. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of principes and has been lucratif ever since.
Affichage de l’fabrique
Air Arabia Maroc est jambe du additionné Air Arabia. Basé à Casablanca, Air Arabia Maroc est le primitif roulier à bas somme (LCC) du Maroc. La confrérie mobile a été jetée en avril 2009 et se concentre sur une acompte qui allie commodité, créance et un supérieur lien qualité-prix.
Destination de l’fabrique. 04 Rue Carthage, Bout les Iris, Casablanca
Jugement agréable de l’fabrique :Air Arabia Maroc
Contrée d’entrain.Confrérie mobile
Air Arabia recrute contradictoires profils
To échafaudage the Contiguïté Centersection across the network by handling customers’ inbound calls and providing actualité on the various products and principes; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and principes to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.
- Handles customers’ enquiries, requests and complaints in a tangible positive manner whilst ensuring company’s branding and corporate symbole are reflected in a tangible manner and as per approved quality normes.
- Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a tangible symbole of the company.
- Provides accurate actualité emboîture the company’s products and principes; processes travel bookings, modifications and cancellations on reservations.
- Handles customers’ complaints of different constitution, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
- As needed, escalates complaints to concerned parties in Contiguïté Center or any other part and follows up on fonctionnement taken.
- Promotes the company’s products and principes through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
- Converts lead calls to Contiguïté Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
- Demonstrates thorough understanding of the Contiguïté Center core activities & functionalities, tasseaux the team in day-to-day operations ensuring summum productivity, flexibility, and cooperation are achieved.
- Ensures all key victoire indicators for customer apaisement are achieved, including agreed munificence levels, quality normes and productivity.
- Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall victoire.